Your spa environment is one of tranquillity and relaxation. Please respect all spa guests' rights to privacy and serenity.
All family members under 16 years of age must be accompanied by an adult.
Please communicate health conditions such as high blood pressure, allergies, pregnancy or any other health related concerns you may have when making your appointment.
We do not recommend the consumption of alcohol before or directly after spa treatments.
Please consult your doctor before using the spa heat and water facilities or exercise equipment if under medical supervision or if you are taking medication.
Heat and water facilities are not recommended for mothers-to-be.
For pregnant women, we have specially designed treatments to care for both of you. Please allow our therapists to guide you in selecting which treatments are most suitable for you during this special time.
We recommend that you drink lots of water after your spa treatment to help accelerate the elimination of toxins.
We will provide you with spa attire including a choice of spa underwear, or you may choose to wear your own - whatever is most comfortable for you. Our therapists will always use draping techniques to respect your privacy.
We provide a secure place to store your personal items inside the spa locker rooms. However, we do not assume any liability for personal items.
The treatments you select are reserved especially for you. Guests will be charged a 100% cancellation fee for treatments cancelled less than 24 hours from the scheduled appointment time.
Treatments and packages are non-refundable, non-transferable and may not be exchanged for other treatments.
For hygiene reasons products purchased may not be returned or exchanged.
Spa: 08h00 to 20h00 onlyFitness: 24-hour access Outdoor Pools: Sunrise to Sunset