Terms, Reservation/Cancellation Policy
- All rates are quoted rack in ZAR (SA Rand) and are subject to change
- Accommodation and transfers are subject to availability
- Rates quoted are per person sharing, per night and includes 15% VAT
- The rates are subject to change without prior notice
- The rates are exclusive of service charge
- Accommodation is payable 6 weeks prior to date of arrival
- Cancellations made within 30 days of date of arrival, 50% of full accommodation is payable
- Cancellations made within 7 days of date of arrival, 100% of full accommodation is payable
- Minimum two-night stay on weekends (Friday and Saturday)
- Minimum three-night stay during Peak/ Easter/Family Fun/Festive Season
- Koro Lodge maximum capacity four adults and four children
- Check-in on day of arrival is at 2pm; checkout on day of departure is at 12 noon (For Koro Lodge, check-in is 3.30pm and checkout is 10.30am)
- Lunch is not included on day of arrival or departure
- No pets allowed
- All rooms and suites are non-smoking
- Group Bookings: as per individual confirmation
- Pilot/guide accommodation is allocated at lodge discretion and is charged per person, per night, rate on request
- Lodge main gate closes at 5pm daily
- Flights quoted on request. Comp transfers to and from lodge airstrip
- All road and air transfer rates are subject to change without notice
- Transfers: departure from Cape Town no later than 3pm and departure from lodge no earlier than 10am – beyond these times, surcharges apply
- Complimentary chauffeur drive transfer (return) from Cape Town to all suites booked for four nights or more
- Chauffeur drive transfers are available on a first come first served basis only
Children's policy:
Main Lodge - Children aged 8 - 15 welcome, a surcharge would apply when sharing with two full paying adults in a deluxe room or suite
Koro Lodge - Children of all ages welcome (Maximum four adults and four children)